Account Manager

Job Description

Shields Facilities Maintenance, LLC is looking for a motivated Account Manager to join our team. As an Account Manager, you will be responsible for managing assigned customers, sourcing vendors, ensuring compliance, and delivering exceptional service to our clients.

Key Responsibilities

• Source and evaluate qualified vendors.
• Choose and manage vendors for service delivery.
• Ensure compliance with company and customer requirements.
• Investigate and resolve issues related to assigned accounts.
• Track tasks and service quality to meet customer expectations.
• Prepare documentation for invoicing and address disputes.
• Communicate with clients to maintain satisfaction and address concerns.

Requirements

• Self-managed individual with team collaboration skills.
• Proficiency in Microsoft Office, with an emphasis on Excel.
• Ability to adapt in a fast-paced environment and multitask effectively.
• Strong decision-making and problem-solving skills.
• Driven by success and results-oriented.
• Detail-oriented with a focus on customer satisfaction.
• Creative thinker with excellent customer service skills.

Benefits

• Competitive salary and benefits package.
• Opportunity for career growth in an employee-focused organization.
• Dynamic and collaborative work environment.
• Join a rapidly expanding company with exciting challenges and growth opportunities.