- CROSSMARK
- Goodlettsville, TN
- Full-time
- 03-06-2024
Job Description
We are looking for a dedicated Administrative Associate to join our team at CROSSMARK. As the Administrative Associate, you will be responsible for managing client accounts and supporting Account Executives to ensure client, customer, and company expectations are met.
Responsibilities
- Communicate effectively with the Corporate Service Center to ensure accurate order processing.
- Provide vital account information to clients regarding shipping/routing guides, carriers, and policy changes.
- Maintain the order entry database with precise client/customer details.
- Generate and manage legal contracts for retailers.
- Resolve issues efficiently and courteously.
- Manage Client Fund Management and procedures according to Company and Client expectations.
- Issue client check drafts accurately and in a timely manner.
- Organize and file client correspondence, contracts, bill backs, and deductions.
- Maintain Client Open Deductions within Company standards.
- Assist with client/company planning tools and participate in client self audits.
- Perform any other duties as assigned by management.
Qualifications
- High school diploma or GED preferred.
- Proficiency in PC, Word, Excel, PowerPoint, and Outlook.
- No certificates, licenses, or registrations required.
- No supervisory responsibilities.
- Work environment: Office setting.
- English language proficiency required, bilingual skills may be necessary based on business needs.
CROSSMARK is an equal opportunity employer and is committed to supporting accessible employment practices for individuals with disabilities.