Customer Experience Associate

Job Description

Foundever is currently looking for a Customer Experience Associate to join our team. As a Customer Experience Associate, you will play a crucial role in delivering exceptional customer service through inbound service calls, chat, and email communications. This position offers professional growth opportunities and a supportive work environment.

Responsibilities

• Handle inbound service calls from clients.
• Drive customer satisfaction through various communication channels.
• Navigate through different systems and tools efficiently.
• Participate in ongoing training and skill development programs.

Qualifications

• Strong communication skills and ability to multitask.
• Problem-solving skills and positive attitude.
• Willingness to grow with a reputable company.
• Ability to work independently and in a team setting.
• Must reside within 50 miles of 101 Sykes Blvd, Chavies, KY 41272.
• 18+ years of age with a high school diploma or GED equivalent.

Benefits

• Professional development opportunities.
• Paid training and benefits package.
• Supportive on-site work environment.