- Foundever
- Buckhorn, KY
- 03-07-2024
Job Description
We are looking for a dedicated Customer Experience Associate to join our team at Foundever in Chavies, KY. As the first point of contact for our clients, you will be responsible for delivering exceptional customer service through inbound calls exclusively. This role offers the opportunity to work on-site, collaborating with a supportive team to ensure client satisfaction and uphold our commitment to high-quality service delivery.
Responsibilities
- Handle inbound service calls from customers and provide professional assistance.
- Utilize voice, chat, and email communications to drive customer satisfaction.
- Navigate various systems and tools efficiently to support customer needs.
- Participate in ongoing training and skill development initiatives.
Qualifications
- Must reside within 50 miles of our Chavies, KY location.
- Strong communication skills and ability to multitask effectively.
- Problem-solving mindset and eagerness to advance within a stable organization.
- Comfortable working independently and in a collaborative team environment.
Benefits
Join an award-winning culture with over 35 years of experience in the industry. Enjoy on-site work and leverage our paid training programs and benefits to maintain your overall well-being while delivering exceptional customer service. Be part of a global leader in the customer experience industry and make a difference every day.