Customer Experience Associate (Morristown, TN)

Job Description

Join Foundever as a Customer Experience Associate in Morristown, TN. As part of our dedicated team, you will handle inbound service calls, communicate with customers via voice, chat, and email, and navigate various systems efficiently. This on-site position offers growth opportunities, paid training, and a supportive work environment.

Responsibilities

• Handle inbound service calls.
• Drive customer satisfaction through various communication channels.
• Efficiently navigate multiple systems and tools.
• Participate in ongoing training and skill development.

Qualifications

• Must live within 50 miles of Morristown, TN.
• Strong communication and problem-solving skills.
• Desire to advance in a reputable company.
• Ability to work independently and in a team setting.

Benefits & Perks

• Professional growth opportunities.
• Paid training and benefits.
• Compassionate work environment.
• Supportive employee culture.