Customer Experience Associate (Morristown, TN)

Job Description

Foundever is seeking a Customer Experience Associate for our Morristown, TN location to provide exceptional customer service via inbound calls. As part of our team, you will handle customer inquiries, drive satisfaction through various communication channels, and have opportunities for career growth within the company.

Responsibilities

• Handle inbound service calls professionally.
• Drive customer satisfaction through voice, chat, and email interactions.
• Navigate various systems efficiently to assist customers.
• Participate in ongoing training and skill development programs.

Qualifications

• Strong communication skills and multitasking abilities.
• Problem-solving attitude and eagerness for career advancement.
• Ability to work independently and in a team environment.
• Must reside within 50 miles of Morristown, TN and pass a background check.

Benefits

• Join a company with a history of promoting from within.
• Professional development opportunities and paid training.
• Enjoy an award-winning work culture on-site.
• Prioritize your well-being with comprehensive benefits.