Customer Experience Representative (Morristown, TN)

Job Description

Foundever is looking for a Customer Experience Representative to join our team in Morristown, TN. As a key member of our customer service division, you will handle inbound service calls, provide excellent customer support through various channels, and navigate multiple systems to ensure customer satisfaction. This on-site position offers the opportunity to grow within the company and work in a dynamic and rewarding environment.

Responsibilities

• Handle inbound service calls efficiently.
• Deliver exceptional customer service through voice, chat, and email communications.
• Navigate through multiple systems and tools to provide solutions.
• Participate in ongoing training and skill development programs.

Qualifications

• Strong communication skills with the ability to multitask.
• Problem-solving attitude and eagerness to advance in your career.
• Ability to work independently as well as in a team environment.
• Must be 18+ years old with a high school diploma or equivalent.

Benefits

Joining our team means being the frontline of customer service for leading global brands. You will receive paid training, competitive benefits, and opportunities for growth within our organization.