Customer Experience Representative (No Cold Calling)

  • Foundever
  • Gays Creek, KY
  • time-alarm-solid 03-04-2024

Customer Experience Representative (No Cold Calling)

Foundever, a global leader in the customer experience industry, is seeking Customer Experience Representatives to join our dynamic team. As a Customer Experience Representative, you will be the first point of contact for clients, delivering professional and high-quality service through voice, chat, and email communications. All calls are inbound only, and we pride ourselves on providing excellent training and growth opportunities for our team members.

Responsibilities

  • Handle inbound service calls.
  • Drive customer satisfaction through various communication channels.
  • Navigate through multiple systems efficiently.
  • Participate in ongoing training and skill development programs.

Qualifications

  • Strong communication skills and ability to multitask.
  • Problem-solving skills with a positive attitude.
  • Desire to advance in a reliable company.
  • Ability to work independently and in a team environment.
  • 18+ years of age with a high school diploma or equivalent.
  • Must live within 50 miles of Chavies, KY.

Benefits

Foundever offers a rewarding career with growth opportunities, onsite work, paid training, and benefits that prioritize your well-being. Join a company that values its employees and fosters a supportive work environment.