Customer Experience Specialist (Chavies, KY)

Job Description

Foundever is seeking a Customer Experience Specialist to join our team in Chavies, KY. As a Customer Experience Specialist, you will play a crucial role in delivering exceptional service to our global clients in a supportive and dynamic work environment.

Responsibilities

• Handle inbound service calls professionally and efficiently.
• Drive customer satisfaction through various communication channels such as voice, chat, and email.
• Navigate through multiple systems and tools to assist customers effectively.
• Participate in ongoing training and skill development programs to enhance performance.

Qualifications

• Must live within 50 miles of Chavies, KY.
• Excellent communication skills with the ability to multitask on screens while assisting customers.
• Strong problem-solving abilities with a positive attitude.
• Desire to advance in a reputable company and work both independently and collaboratively.
• Minimum of 18 years old with a high school diploma or GED equivalent.
• Successful completion of a background check.

Benefits

Join us and experience an award-winning culture focused on employee well-being and growth. Enjoy working on site, providing compassionate customer service with the support of paid training and comprehensive benefits.