Customer Service and Stock Specialist

  • Aldi
  • Dover, NH
  • time-alarm-solid 05-07-2024

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at Aldi. As a vital part of our store operations, you will be responsible for merchandising, stocking products, cashiering, and maintaining a clean and organized store environment. Your exceptional customer service skills will enhance the shopping experience for all our customers as you collaborate with the ALDI team.

Responsibilities

  • Demonstrate ALDI's Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.).
  • Process customer purchases, maintain cleanliness, and neatly arrange shelves and merchandise displays.
  • Provide outstanding customer service, assist shoppers, and communicate effectively with the team and management.
  • Offer feedback on products, inventory, and any issues to management.
  • Participate in inventory counts and maintain inventory accuracy.
  • Follow cash policies and procedures to minimize losses.
  • Adhere to company policies, maintain document security, and uphold confidentiality.
  • Perform any other assigned duties.

Qualifications

  • Must be at least 18 years old.
  • Ability to provide prompt and courteous customer service.
  • Efficient operation of a cash register.
  • Safe operation of equipment such as hand jacks, scrubbers, and balers.
  • Understanding and application of company policies and procedures.
  • Excellent verbal and written communication skills.
  • Capability to work independently and within a team.
  • Strong organizational and multitasking skills.
  • Compliance with state and local requirements for alcohol sales.

Education and Experience

  • High School Diploma or equivalent preferred.
  • Prior retail experience preferred.
  • A mix of education and experience equivalent to the job demands.

Benefits

  • 401(k) Plan and Company 401(k) Matching Contributions.
  • Employee Assistance Program (EAP) and PerkSpot National Discount Program.
  • Medical, Prescription, Dental & Vision Insurance.
  • Generous Vacation Time, Paid Holidays, and Parental Leave.
  • Paid Caregiver Leave, Disability Insurance, and Life Coverage options.

ALDI is dedicated to equal employment opportunities. As an Equal Opportunity Employer (EOE), we embrace diversity and do not discriminate based on various protected characteristics.