Customer Service and Stock Specialist

  • Aldi
  • Waterford, MI
  • time-alarm-solid 04-29-2024

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at Aldi. In this role, you will be responsible for a variety of tasks including merchandising, stocking products, cashiering, and maintaining the cleanliness of the store to provide an exceptional shopping experience for our customers.

Position Details

  • Position Type: Full-Time
  • Average Hours: 32-40 hours per week
  • Starting Wage: $18.00 per hour

Duties and Responsibilities

  • Demonstrate the ALDI M.A.P. (Mindsets, ALDI Acts Competencies, and Professional Skills)
  • Process customer purchases, stock shelves, and maintain merchandise displays
  • Provide exceptional customer service and assist customers during their shopping experience
  • Communicate effectively with team members and management
  • Provide feedback on products, inventory, and overall store operations
  • Participate in store inventory counts and ensure inventory accuracy
  • Adhere to company cash policies and procedures
  • Comply with all company policies while maintaining document security and confidentiality
  • Perform other duties as assigned

Qualifications

  • Must be 18 years or older
  • Prompt and courteous customer service skills
  • Efficient operation of a cash register
  • Safe and proper operation of store equipment
  • Ability to interpret and apply company policies
  • Good communication skills
  • Ability to work independently and in a team
  • Organized, detail-oriented, and able to multitask
  • Meet state and local requirements for handling alcoholic beverages

Education and Experience

  • High School Diploma or equivalent preferred
  • Prior retail work experience preferred
  • Equivalent combination of education and experience

Benefits

ALDI offers competitive wages and benefits, including a 401(k) plan, employee assistance program, and national discount program. Eligible employees receive medical, dental, and vision insurance, generous vacation time, paid parental and caregiver leave, disability insurance, life insurance, and more.

ALDI is an Equal Opportunity Employer committed to diversity and inclusion.