Customer Service and Stock Specialist

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at Aldi. In this role, you will be responsible for ensuring the store is well-merchandised, assisting customers, cashiering, and maintaining a clean and organized environment. You will play a vital part in providing exceptional customer service and contributing to the overall success of the store.

Responsibilities

• Demonstrate ALDI's Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.)
• Process customer purchases, stock shelves, and maintain merchandise displays
• Provide exceptional customer service and assist customers with their shopping experience
• Collaborate with team members and communicate effectively with store management
• Conduct store inventory counts and monitor inventory accuracy
• Adhere to company cash policies and procedures
• Follow company policies and ensure confidentiality of documents and data
• Perform other duties as assigned

Qualifications

• Must be 18 years of age or older
• Ability to provide prompt and courteous customer service
• Efficient and accurate operation of a cash register
• Proper handling and operation of equipment
• Interpretation and application of company policies
• Excellent verbal and written communication skills
• Ability to work independently and in a team environment
• Organized, detail-oriented, and able to multitask

Education and Experience

• High School Diploma or equivalent preferred
• Prior retail experience preferred
• Combination of education and experience providing equivalent knowledge

Benefits

ALDI offers competitive wages and benefits, including a 401(k) Plan, Employee Assistance Program, and Medical, Dental & Vision Insurance. Eligible employees can enjoy additional perks such as Paid Parental and Caregiver Leave, Disability Insurance, and Life Insurance. Click here to learn more about the benefits ALDI has to offer.