Customer Service and Stock Specialist

  • Aldi
  • Loves Park, IL
  • time-alarm-solid 04-22-2024

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at ALDI. As a key member of our store operations, you will be responsible for merchandising, stocking products, providing exceptional customer service, and ensuring the store maintains a clean and welcoming environment.

Position Details

  • Job Type: Full-Time
  • Average Hours: 32-40 hours per week
  • Starting Wage: $16.50 per hour

Responsibilities

  • Demonstrate ALDI's core values and competencies in daily tasks.
  • Process customer purchases, stock shelves, and maintain merchandise displays.
  • Provide exceptional customer service and assist shoppers during their visit.
  • Collaborate with team members and communicate effectively with store management.
  • Offer feedback on product quality, inventory, and any issues to management.
  • Participate in inventory counts and ensure accuracy in stock levels.
  • Follow cash handling policies to minimize losses and maintain security protocols.
  • Adhere to company policies and procedures, maintaining document security and confidentiality.
  • Perform other duties as assigned.

Requirements

  • Minimum age requirement: 18 years.
  • Ability to provide courteous and efficient customer service.
  • Proficiency in operating cash registers and store equipment.
  • Experience in retail operations is preferred.
  • Strong communication skills and ability to work independently or in a team.
  • Demonstrated organizational abilities, attention to detail, and multi-tasking skills.
  • Meet legal requirements for alcohol handling and sales.
  • High School Diploma or equivalent preferred.

Benefits

Our team members enjoy competitive wages and a comprehensive benefits package, including a 401(k) plan, employee assistance program, medical, dental, and vision insurance, paid parental leave, disability insurance, life insurance, and more. Learn more about the benefits of joining the ALDI team here.

ALDI is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.