Customer Service Associate

  • Avis Budget Group
  • Hanover, MD
  • time-alarm-solid 04-26-2024

Job Description

Position: Customer Service Associate
Company: Avis Budget Group
Job Type: Full-time
Salary: $16.10/hour

Job Summary:
We are looking for responsible and energetic individuals to join our Avis Budget Group team as Customer Service Associates. In this role, you will play a vital part in ensuring customer satisfaction by assisting in the return process of rental cars while providing exceptional service.

Responsibilities:

  • Meet and greet customers returning rental cars
  • Record mileage, gas levels, and vehicle damages
  • Check vehicles into the computer system
  • Provide excellent customer service throughout the process

Requirements:
  • High School Diploma or equivalent
  • Valid Driver’s License
  • Basic computer skills including typing and data entry
  • Effective verbal communication skills
  • Ability and willingness to work outdoors and in varied shifts
  • Previous retail customer service experience preferred

Benefits:
  • Bi-weekly pay
  • Full on-the-job training
  • Paid time off
  • Medical, dental, and other insurance options
  • 401k retirement benefits
  • Employee discounts on car rentals and purchases