- Foundever
- Buckhorn, KY
- 03-07-2024
Job Description
Join Foundever as a Customer Services Associate in Chavies, KY. We specialize in providing exceptional customer experience solutions to global industry clients, focusing on inbound service calls, technical support, and warranty services. As part of our team, you will handle inbound calls, drive customer satisfaction through various communication channels, and navigate tools efficiently to assist customers. This on-site position offers training, growth opportunities, and a supportive work environment.
Responsibilities
- Handle inbound service calls.
- Drive customer satisfaction through voice, chat, and email communications.
- Navigate through multiple systems and tools.
- Participate in ongoing training and skill development.
Qualifications
- Must live within 50 miles of 101 Sykes Blvd, Chavies, KY.
- Strong communication skills and problem-solving abilities.
- Desire to advance career with a reliable company.
- Ability to work independently and in a team setting.
- Minimum age of 18, high school diploma or GED equivalent.
Benefits
As a Customer Services Associate at Foundever, you will be the first point of contact for clients, delivering professional and high-quality customer service. You will have the opportunity to take initiative while following established procedures, providing resolutions for customers. Join our award-winning culture with paid training, on-site work environment, and benefits that prioritize your well-being.