Customer Services Associate (No Outbound Calls)

Job Description

Join Foundever as a Customer Services Associate (No Outbound Calls) and be part of a leading team in delivering exceptional customer experience solutions globally. In this role, you will handle inbound service calls, interact with customers via voice, chat, and email, and navigate various systems to provide top-notch service. A fantastic opportunity to grow with a renowned company that values its employees and offers training and development opportunities.

Responsibilities

• Handle inbound service calls and ensure customer satisfaction.
• Interact with customers through voice, chat, and email channels.
• Utilize multiple systems and tools efficiently.
• Participate in ongoing training and skill development programs.

Qualifications

• Strong communication skills and ability to assist customers while navigating screens.
• Problem-solving attitude and eagerness to advance in a reliable company.
• Ability to work independently as well as part of a team.
• Must be 18+ years old with a high school diploma or equivalent.
• Living within 50 miles of the workplace required.

Benefits

Foundever offers an award-winning culture with paid training, benefits, and on-site work opportunities. Employees enjoy a supportive environment focused on improving the employee experience and fostering career growth. Explore your potential with a global leader in customer experience!