- Foundever
- Buckhorn, KY
- 03-04-2024
Job Description
Join Foundever as a Customer Services Representative in Chavies, KY, where we specialize in delivering exceptional customer experience solutions to global industry clients. At Foundever, we focus on inbound calls only - eliminating the need for cold calling. As part of our team, you will handle inbound service calls, drive customer satisfaction through various communication channels, navigate multiple systems, and continuously develop your skills through ongoing training.
Qualifications
- Must live within 50 miles of 101 Sykes Blvd, Chavies, KY 41272.
- Strong communication and problems-solving skills.
- Ability to work independently and collaboratively.
- High school diploma or GED equivalent.
- Minimum age requirement of 18 years.
Responsibilities
- Handle inbound service calls with professionalism.
- Utilize voice, chat, and email to ensure customer satisfaction.
- Navigate systems efficiently to provide timely solutions.
- Participate in continuous training and development opportunities.
Benefits
- An award-winning company culture focused on employee well-being.
- Comprehensive paid training and benefits package.
- Opportunities for career advancement within the company.
- The chance to work with Fortune 500 clients and leading brands.