Customer Services Representative (No Outbound Calls)

Job Description

Join Foundever as a Customer Services Representative with a focus on handling inbound calls for leading industry clients. At Foundever, we prioritize customer satisfaction through professional communication via voice, chat, and email while providing continuous training and development opportunities. This is an on-site position based at 101 Sykes Blvd, Chavies, KY 41272, within 50 miles. If you have strong communication skills, problem-solving abilities, and a desire to advance with a reliable company, apply now to be the first point of contact for our esteemed clients.

Responsibilities

• Handle inbound service calls.
• Drive customer satisfaction through various communication channels.
• Navigate multiple systems and tools efficiently.
• Engage in ongoing training and skill development.

Qualifications

• Strong communication skills with multitasking abilities.
• Problem-solving attitude with a drive for career advancement.
• Ability to work independently and collaborate in a team environment.
• Minimum age requirement of 18 years.
• High school diploma (or GED equivalent).
• Background check clearance.

Benefits

Foundever offers a supportive work environment with award-winning culture and paid training. Enjoy working on-site and contributing to a positive customer experience while prioritizing your physical, mental, and financial well-being. Take the initiative and follow established procedures to provide resolutions for our clients, contributing to the overall success of the team and the organization.