Customer Services Representative (No Outbound Calls) Chavies, KY

Job Description

Foundever is seeking a Customer Services Representative for an on-site position in Chavies, KY. You will handle inbound service calls, provide professional customer service through various channels, and navigate systems to ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and a commitment to advancing your career in a collaborative environment.

Responsibilities

• Handle inbound service calls and resolve customer inquiries.
• Drive customer satisfaction through voice, chat, and/or email communications.
• Navigate through multiple systems and tools efficiently.
• Participate in ongoing training and skill development programs.

Qualifications

• Strong communication skills and ability to multitask effectively.
• Problem-solver with a can-do attitude and a focus on customer service.
• Desire to grow within a stable and reputable company.
• Ability to work both independently and as part of a team.
• 18+ years of age and a high school diploma or GED equivalent.

Benefits

• An award-winning culture focused on employee well-being and growth.
• Paid training and benefits to support your financial, physical, and mental well-being.
• Opportunity to work on site and make a difference in customer experiences.