Customer Services Specialist

Job Description

Join Foundever as a Customer Services Specialist and be a crucial part of delivering exceptional customer experiences to our global industry clients. As a Customer Services Specialist, you will handle inbound service calls, drive customer satisfaction through various channels, and provide assistance using multiple tools and systems. This role offers a fantastic opportunity to kickstart or advance your career with a reliable company committed to employee growth and development.

Responsibilities

• Handle inbound service calls with professionalism and efficiency.
• Drive customer satisfaction through voice, chat, and/or email communications.
• Navigate through multiple systems and tools efficiently.
• Continuous training and skill development to enhance your capabilities.

Qualifications

• Must live within 50 miles of Chavies, KY.
• Strong communication skills and problem-solving abilities.
• Desire for career advancement and willingness to work both independently and in a team.
• Minimum age requirement of 18 years.
• High school diploma or GED equivalent.
• Successful completion of a background check.

Benefits

• Opportunity to be the first point of contact for clients.
• Professional development and growth opportunities.
• On-site work environment fostering compassionate customer interactions.
• Paid training and benefits focusing on employee well-being.