- Foundever
- Buckhorn, KY
- 03-04-2024
Job Description
Foundever is seeking a Customer Services Specialist to join our team. This role focuses on providing exceptional customer service, handling inbound calls, and ensuring client satisfaction without any outbound calls required. As a key member of our team, you will engage in professional communication through voice, chat, and email channels, navigate various systems, and contribute to ongoing skill development.
Job Type
Full-time
Location
101 Sykes Blvd, Chavies, KY 41272 (On-site position)
Responsibilities
- Handle inbound service calls
- Drive customer satisfaction through diverse communication channels
- Navigate multiple systems and tools
- Participate in continuous training and skill enhancement
Qualifications
- Strong communication skills
- Problem-solving capabilities with a positive attitude
- Desire to grow with a reputable company
- Ability to work both independently and collaboratively
- Minimum age of 18 years
- High school diploma or GED equivalent
- Passing a background check
Benefits
- On-site work location
- Comprehensive training
- Employee benefits prioritizing financial, physical, and mental well-being
- Opportunity to contribute to the success of industry-leading global brands
About Foundever™
Foundever™ is a global leader in the customer experience (CX) industry, empowering employees to create meaningful connections and provide superior service to clients worldwide. With a focus on innovation, digital solutions, and employee well-being, Foundever™ values every interaction and celebrates success with its diverse team.