Customer Support Associate

Job Description

Foundever is seeking a dedicated Customer Support Associate to join our team. As a global leader in customer experience solutions, we provide inbound customer service, technical support, and warranty options to industry clients worldwide.

Responsibilities

• Handle inbound service calls professionally and efficiently.
• Drive customer satisfaction through various communication channels - voice, chat, and email.
• Navigate multiple systems and tools to assist customers effectively.
• Participate in ongoing training and skill development programs.

Qualifications

• Live within 50 miles of 101 Sykes Blvd, Chavies, KY 41272.
• Strong communication skills and problem-solving abilities.
• Desire to grow your career with a reputable company.
• Ability to work independently and in a team environment.
• Must be 18+ years old with a high school diploma or GED equivalent.

Benefits

As a Customer Support Associate at Foundever, you will be the first point of contact for clients, ensuring they receive top-notch customer service. You will have the opportunity to resolve customer issues using established procedures while taking initiative to provide exceptional resolutions. Join our award-winning culture, benefit from on-site work, paid training, and prioritize your well-being while making a real impact in your role.