Customer Support Associate (No Cold Calling)

Job Description

Company: Foundever
Job Title: Customer Support Associate (No Cold Calling)
Job Type: Full-time
Location: Chavies, KY
Salary: Competitive
About Foundever: Foundever is a global leader in the customer experience (CX) industry, providing innovative solutions to leading brands worldwide.

Responsibilities:

• Handle inbound service calls professionally.
• Drive customer satisfaction through various communication channels.
• Effectively navigate through multiple systems and tools.
• Participate in ongoing training and skill development sessions.

Qualifications:

• Living within 50 miles of Chavies, KY is required for on-site work.
• Strong communication skills and multitasking abilities.
• Solution-oriented mindset and eagerness to grow with the company.
• Ability to work independently and in a team environment.
• Minimum of a high school diploma (or GED equivalent); background check required.

Benefits:

• Professional growth opportunities within a reliable company.
• On-site work environment with a focus on employee well-being.
• Paid training and comprehensive benefits package.