- Foundever
- Buckhorn, KY
- 03-07-2024
Job Description
Foundever is seeking a Customer Support Associate for their Chavies, KY office. As part of our global CX team, you will handle inbound service calls, drive customer satisfaction through various communication channels, and provide professional customer service to enhance client relationships. This role offers growth opportunities, paid training, and a supportive work environment.
Responsibilities
- Handle inbound service calls and interact with customers professionally.
- Use voice, chat, and email communication to address customer needs.
- Navigate through different systems and tools efficiently.
- Participate in ongoing training and skill development programs.
Qualifications
- Must live within 50 miles of the office location in Chavies, KY.
- Demonstrated strong communication skills and problem-solving abilities.
- Positive attitude with a desire for career advancement.
- Ability to work both independently and in a team environment.
- High school diploma or GED equivalent, and minimum age of 18 years.
- Successful completion of a background check.
Benefits
Join an award-winning culture with over 35 years of experience in the CX industry. Take advantage of on-site work opportunities, paid training, and benefits that support your overall well-being. Make a difference in customer interactions and grow within a respected global company.