Customer Support Associate (No Outbound Calls)

  • Foundever
  • Buckhorn, KY
  • time-alarm-solid 03-04-2024

Job Description

We are looking for a Customer Support Associate to join Foundever™, a global leader in customer experience solutions. In this role, you will handle inbound service calls, drive customer satisfaction through various communication channels, and navigate multiple tools and systems to provide excellent service. If you are a problem-solver with strong communication skills and a passion for delivering quality customer service, we invite you to apply.

Responsibilities

  • Handle inbound service calls with professionalism.
  • Interact with customers through voice, chat, and email.
  • Navigate efficiently through different systems and tools.
  • Engage in ongoing training and skill development.

Qualifications

  • Live within 50 miles of 101 Sykes Blvd, Chavies, KY 41272.
  • Demonstrate strong communication and problem-solving skills.
  • Display a positive attitude and eagerness to grow with the company.
  • Work well independently and in a team setting.
  • Must be 18 years old with a high school diploma or equivalent.
  • Successfully pass a background check.

Benefits

Join an award-winning culture with opportunities for growth and development. Enjoy on-site work and receive paid training and benefits that prioritize your overall well-being. Be part of a global team dedicated to delivering exceptional customer experiences.