- Foundever
- Buckhorn, KY
- 03-04-2024
Job Description
Join Foundever™ as a Customer Support Representative with a focus on delivering exceptional customer service in a supportive and dynamic environment. At Foundever™, we prioritize employee growth and satisfaction, offering paid training, a supportive work environment, and opportunities for advancement. This role involves handling inbound service calls, interacting with customers through voice, chat, and email channels, and resolving issues effectively and efficiently.
Responsibilities
- Handle inbound service calls, providing professional and courteous customer assistance.
- Drive customer satisfaction through clear and effective communication via voice, chat, and email platforms.
- Navigate through various systems and tools to efficiently address customer inquiries and resolve issues.
- Participate in ongoing training and skill development programs to enhance customer support capabilities.
Qualifications
- Strong communication skills and the ability to multitask effectively while assisting customers.
- Problem-solving skills with a positive and proactive approach towards customer service.
- Desire to grow professionally within a reputable company committed to employee development.
- Ability to work both independently and collaboratively within a team environment.
- Minimum age requirement of 18 years old and possession of a high school diploma or GED equivalent.
- Live within 50 miles of 101 Sykes Blvd, Chavies, KY 41272 (on-site position).
Benefits
- Excellent opportunities for career advancement within a supportive and growth-oriented organization.
- Comprehensive training programs and tools to enhance customer service skills.
- Competitive salary and benefits package to support your financial and personal well-being.