Customer Support Representative (No Outbound Calls)

Job Description

Join Foundever as a Customer Support Representative in Chavies, KY, to be the first point of contact for inbound service calls and provide exceptional customer service. As part of our dedicated team, you will help drive customer satisfaction through voice, chat, and email communication channels. Enjoy a supportive work environment and continuous growth opportunities.

Responsibilities

• Handle inbound service calls effectively.
• Drive customer satisfaction through various communication channels.
• Navigate multiple systems and tools efficiently.
• Participate in ongoing training and skill development.

Qualifications

• Live within 50 miles of the Chavies, KY location.
• Strong communication skills and problem-solving ability.
• Desire for career advancement and growth.
• Ability to work both independently and in a team environment.
• Must be 18+ years old with a high school diploma or equivalent.
• Pass a background check.

Benefits

• Paid training and growth opportunities within the company.
• Award-winning culture with a focus on well-being.
• Empowerment to provide resolutions for customers.