Customer Support Specialist

Job Description

Join Foundever™ as a Customer Support Specialist and be a vital part of our global team dedicated to delivering top-notch customer service solutions. At Foundever™, we value our employees' growth and development, offering paid training and abundant opportunities for career advancement. This role involves handling inbound service calls, driving customer satisfaction through various communication channels, and resolving inquiries using our systems and tools.

Responsibilities

• Handle inbound service calls professionally.
• Drive customer satisfaction through voice, chat, and email communications.
• Navigate through multiple systems and tools efficiently.
• Participate in ongoing training and skill development programs.

Qualifications

• Strong communication skills and multitasking ability.
• Positive problem-solving attitude.
• Desire to grow with a reputable company.
• Ability to work independently and collaborate effectively with a team.
• Must reside within a 50-mile radius of 101 Sykes Blvd, Chavies, KY 41272.
• High school diploma or GED equivalent required.
• Must be at least 18 years old and pass a background check.

Benefits

Join us at Foundever™ for an award-winning culture that prioritizes employee well-being and continuous improvement. Enhance your customer service skills and flourish in a supportive environment with ample growth opportunities. Benefit from on-site work, paid training, and comprehensive benefits programs designed to help you excel both personally and professionally.