Customer Support Specialist (No Outbound Calls) Chavies, KY

  • Foundever
  • Buckhorn, KY
  • time-alarm-solid 03-04-2024

Job Description

Join Foundever as a Customer Support Specialist in Chavies, KY. In this role, you will handle inbound service calls, provide excellent customer service through voice, chat, and email communications, and navigate various systems and tools to deliver top-notch support. If you are a problem-solver with strong communication skills, eager to advance your career, and can work both independently and in a team, this role is for you. Enjoy working in a supportive environment that values growth and development opportunities.

Responsibilities

  • Handle inbound service calls.
  • Drive customer satisfaction through voice, chat, and email communications.
  • Navigate through multiple systems and tools.
  • Participate in ongoing training and skill development.

Qualifications

  • Must live within 50 miles of 101 Sykes Blvd, Chavies, KY 41272.
  • Strong communication skills and ability to multitask on screens.
  • Problem-solving mindset with a positive attitude.
  • Desire to grow within a stable company.
  • Comfortable working independently and in a team setting.
  • Minimum age of 18 with a high school diploma or GED.
  • Pass a background check.

Benefits

  • Award-winning culture with industry-leading experience.
  • Paid training and benefits prioritizing your well-being.
  • Opportunity for professional growth and development.