- Flexential
- Douglasville, GA
- 03-10-2024
Job Description
The Data Center Operations Technician I position at Flexential is pivotal for providing physical and Level II technical support to customers and internal resources in a 24x7x365 environment. Responsibilities include timely issue resolution, adherence to data center policies and procedures, vendor support, and installation of services. This role requires a passion for customer experience, proficiency in Windows operating systems, and attention to detail.
Required Qualifications
- Passion for providing a great customer experience.
- Understanding of Windows and Microsoft Operating systems.
- Excellent verbal and written communication skills.
- Prefer 1 year of experience working within an IT Support environment.
- Network +, Security + and / or CCNA desired.
- Microsoft MCP or MCSA preferred.
Physical Requirements
- Ability to climb ladders and work aloft.
- Ability to work in cold temperature environments.
- Ability to maneuver pallet jacks and lift heavy objects.
Hourly Pay Range
The hourly pay range for this position is estimated between $19.33 - $22.67, depending on experience, location, and qualifications.
Benefits
- Medical, Telehealth, Dental and Vision insurance.
- 401(k), Health Savings Accounts (HAS) and Flexible Spending Accounts (FSA).
- Life and AD&D, Short Term and Long-Term disability.
- Flex Paid Time Off (PTO), Leave of Absence, Employee Assistance Program.
- Wellness Program, Rewards and Recognition Program.