- CROSSMARK
- Woodbridge, NJ
- Full-time
- 03-06-2024
Job Description
We are looking for a dynamic and experienced Director of Customer Development to join our team at CROSSMARK. The ideal candidate will have a profound understanding of the retail landscape, competition, and market trends. As the key liaison between CROSSMARK and the retailer, you will drive sales growth, explore new revenue opportunities, and uphold the company's brand with the highest level of professionalism.
Responsibilities
- Manage all aspects of the retailer's P&L, including revenue, payroll, and T&E.
- Provide leadership to team members on business, ethical, and employee matters, fostering a positive growth environment.
- Drive growth for CROSSMARK HQ clients exceeding retailer expectations.
- Cultivate strong business relationships with the serviced retailer, seeking additional revenue streams beyond traditional selling services.
- Demonstrate expertise in Retailer ISE/Fairshare programs and their financial impact on the team.
- Evaluate and provide feedback to enhance the performance of Customer Managers.
- Implement client plans effectively to maximize value.
- Facilitate communication and knowledge transfer regarding customer insights across relevant positions within CROSSMARK.
- Analyze data intelligently to identify opportunities for selling additional client products and CROSSMARK services.
Qualifications
- Strong leadership and management abilities.
- Results-driven mindset.
- Effective problem-solving skills.
- Excellent interpersonal and customer service skills.
- Optimistic attitude in uncertain situations.
- High level of professionalism.
- Focus on personal and team growth.
- Self-awareness and adaptability.
Education: Bachelor’s Degree or equivalent work experience.
Experience: Minimum 5 years in CPG industry with 2 years of headquarter selling experience.
Skills: Proficient in Microsoft Office tools, including Excel, Word, Outlook, and PowerPoint.
Supervisory Responsibilities: Oversight of Customer Managers.
Working Conditions: Combination of office and field settings.
Travel Requirements: Up to 20% travel expected.
Language Skills: English proficiency required; additional languages may be necessary based on business needs.