Division Manager

Job Description

We are seeking a Division Manager to join Reciprocity Industries. As the Intake Litigation Support Manager, you will be responsible for overseeing and managing the day-to-day operations of Litigation Support and supervising the Litigation Support staff. You will ensure the delivery of high-quality service to clients, develop and implement policies, analyze data and metrics, train staff, and maintain compliance with laws and regulations.

Responsibilities

• Oversee day-to-day operations of Litigation Support and supervise staff.
• Ensure high-quality service and meet performance metrics.
• Create and implement policies and procedures.
• Analyze data and implement improvement strategies.
• Train staff and ensure individual goals are met.
• Develop supervisors and ensure team performance.
• Maintain compliance with laws and regulations.
• Communicate with other departments to align operations with business objectives.
• Promote teamwork, communication, and collaboration among staff.
• Perform other related duties as assigned.

Requirements

• Minimum age of 18 years.
• Excellent communication and leadership skills.
• Knowledge of industry principles and best practices.
• Strong organizational and analytical skills.
• At least 2 years of related experience.
• 3-5 years in a leadership role.

Note: Additional duties may be added as needed to meet organizational requirements.