Front Desk Communications Specialist

  • Tallgrass Creek by Erickson Senior Living
  • Overland Park, KS
  • time-alarm-solid 03-07-2024

Job Description

Position: Front Desk Communications Specialist
Company: Tallgrass Creek by Erickson Senior Living
Location: Overland Park, Kansas

Tallgrass Creek by Erickson Senior Living is seeking a Front Desk Communications Specialist to join our award-winning community. In this essential role, you will be the first point of contact for residents, visitors, and staff, ensuring efficient communication and exceptional customer service.

Responsibilities

  • Greet and direct residents, visitors, and staff.
  • Handle inquiries and concerns promptly and effectively.
  • Receive and manage emergency calls, dispatch appropriate personnel, and maintain calm under pressure.
  • Monitor emergency systems and keep accurate records of resident movements.
  • Assist in maintaining accurate resident information for security purposes.
  • Manage package deliveries and mail distribution.

Requirements

  • High school diploma or GED.
  • Prior experience in a receptionist role.
  • Excellent verbal communication skills.
  • Ability to multitask and work efficiently.

Benefits

  • Competitive salary starting at $16.50 per hour.
  • Part-Time and PRN shift options available.
  • Comprehensive benefits package including medical, dental, vision, 401k, and more.
  • Opportunities for education assistance and career development.
  • State-of-the-art community campus and ongoing expansion plans.
  • Equal Opportunity Employer fostering a diverse and inclusive workplace.