Front Desk Patient Registrar

Job Description

Connecticut Institute for Communities, Inc. (CIFC) Health is seeking Front Desk Patient Registrars to join our dedicated team in the Behavioral Health department. Patient Registrars play a key role in providing exceptional customer service, handling patient inquiries, and assisting in the administrative processes of patient registration and scheduling.

Responsibilities

• Greet and assist patients in a warm and friendly manner to ensure a positive experience.
• Answer incoming calls, take messages, and forward calls as necessary.
• Schedule appointments accurately and efficiently, including follow-ups and referrals.
• Collect payments from patients following payer guidelines and maintain accurate records.
• Input and update patient information in the database with precision and confidentiality.
• Ensure compliance with health and safety regulations and maintain a clean and organized workspace.

Requirements

• High School Diploma or equivalent, with previous medical office experience preferred.
• Proficiency in computer usage, including electronic medical records systems.
• Fluency in English and Spanish or Portuguese is a plus.
• Up-to-date health certification, including documentation of no communicable diseases.

Benefits

• Competitive hourly wage ranging from $17 to $21.
• Comprehensive fringe benefits package, including health care coverage and retirement program.
• Opportunities for professional development and growth within a supportive work environment.