General Manager

Job Description

10 Fitness is seeking a dedicated and enthusiastic General Manager to lead our team in delivering an exceptional member experience. The ideal candidate should possess strong leadership qualities, excellent communication skills, and a commitment to maintaining a safe and positive environment.

Management Responsibilities

• Communicate with senior management on member and sales-related matters.
• Manage staffing, including hiring, firing, and recruitment.
• Ensure compliance with company policies and procedures.
• Provide coaching and development opportunities for staff.
• Manage inventory, expenses, and financial goals.

Member Experience

• Provide outstanding customer service to all members and guests.
• Promote club amenities and services.
• Handle member inquiries and service issues.
• Maintain equipment and facilities for optimal functionality.

Club Cleanliness and Safety

• Maintain a clean and organized work environment.
• Perform routine safety checks.

Commitment to Excellence

• Champion company values and health/safety standards.
• Foster a positive work environment.
• Develop staff for success and ensure accountability.

Qualifications

• 1-2 years of sales/customer service and leadership/management experience.
• Basic computer skills required.
• Bachelor's degree preferred.

Physical Requirements

• Ability to stand for up to 8 hours and lift up to 50 pounds.

Work Environment

• Exposure to moving mechanical parts and noise.

Join us in providing top-notch service and growing with us at 10 Fitness!