Intuit Customer Experience Specialist

Intuit Customer Experience Specialist at Foundever

Foundever is a global leader in the customer experience (CX) industry, providing exceptional CX solutions to industry clients worldwide. We are currently looking for an Intuit Customer Experience Specialist to join our team. As part of our dynamic company, you will handle inbound service calls, drive customer satisfaction through various communication channels, and navigate multiple tools to deliver top-notch service.

Responsibilities

• Handle inbound service calls and customer inquiries.
• Drive customer satisfaction through voice, chat, and email communications.
• Navigate through multiple systems and tools efficiently.
• Participate in ongoing training and skill development programs.

Qualifications

• Strong communication skills and ability to multitask effectively.
• Problem-solving skills with a proactive approach.
• Desire to advance within a reputable company.
• Ability to work independently and collaboratively as part of a team.
• Must reside within 50 miles of our location in Chavies, KY.

Benefits

• Join an award-winning culture focused on employee experience.
• On-site position with opportunities for growth and development.
• Receive paid training and benefits to support your well-being.
• Contribute to a team creating valuable customer connections daily.