- Foundever
- Buckhorn, KY
- 03-04-2024
Job Description
We are looking for a dedicated Intuit Customer Experience Specialist to join our team at Foundever™ in Chavies, KY. As part of our global industry-leading CX solutions, you will handle inbound service calls, drive customer satisfaction through various communication channels, and utilize multiple systems to provide exceptional service. This role offers growth opportunities, professional development, and the chance to work on-site with a supportive team. If you are a problem-solver with strong communication skills and a passion for delivering high-quality customer service, we want you to be part of our dynamic team.
Responsibilities
- Handle inbound service calls with professionalism and efficiency.
- Drive customer satisfaction through voice, chat, and/or email communications.
- Navigate through multiple systems and tools to assist customers effectively.
- Participate in ongoing training and skill development to enhance performance.
Qualifications
- Strong communication skills and the ability to multitask effectively.
- Problem-solving mindset with a proactive and can-do attitude.
- Desire to advance your career in a stable and supportive company.
- Ability to work both independently and collaboratively in a team environment.
- Minimum age requirement: 18 years old with a high school diploma or equivalent.
- Must reside within 50 miles of 101 Sykes Blvd, Chavies, KY 41272.
Benefits
Joining our team at Foundever™ offers you an award-winning culture built on decades of industry-leading experience, on-site work opportunities, paid training, and comprehensive benefits to support your overall well-being. You will play an essential role in providing exceptional customer service and creating connections that matter to our clients and their customers. Become part of a global team that values innovation, empathy, and collaboration.