Intuit Customer Experience Specialist (No Cold Calling)

Job Description

Intuit Customer Experience Specialist (No Cold Calling)
Company: Foundever
Job Type: On-Site
Location: 101 Sykes Blvd, Chavies, KY 41272
Salary: Competitive

We are seeking enthusiastic individuals to join our team as Intuit Customer Experience Specialists at Foundever. As a CX Specialist, you will handle inbound service calls, drive customer satisfaction through various communication channels, and demonstrate excellent problem-solving and communication skills. This role requires a commitment to providing high-quality customer service and resolving issues effectively.

Responsibilities

• Handle inbound service calls professionally and efficiently.
• Interact with customers through voice, chat, and email to ensure customer satisfaction.
• Navigate through multiple systems and tools accurately to provide solutions.
• Engage in ongoing training and skill development to enhance performance.

Qualifications

• Strong communication skills and the ability to multitask effectively.
• Solution-oriented with a positive attitude towards problem-solving.
• Desire for career advancement and growth within a stable organization.
• Ability to work independently as well as collaborate effectively in a team environment.
• Must be 18 years or older with a high school diploma or GED equivalent.
• Living within 50 miles of our Chavies, KY location is required.

Benefits

As an Intuit Customer Experience Specialist at Foundever, you will enjoy a rewarding career with opportunities for professional development and growth. Join us to be part of a supportive team and a positive work environment.