- Foundever
- Bulls Gap, TN
- 03-02-2024
Job Description
Foundever is seeking an enthusiastic Intuit Customer Support Specialist (Inbound Calls Only) to join our team. As a dedicated member of our customer service division, you will handle inbound calls, drive customer satisfaction through various communication channels, and navigate multiple systems efficiently. This on-site position requires individuals living within 50 miles of Morristown, TN.
Responsibilities
- Handle inbound service calls with professionalism.
- Provide exceptional customer service through voice, chat, and email interactions.
- Navigate through various systems and tools to efficiently assist customers.
- Pursue ongoing training and skill development opportunities.
Qualifications
- Strong communication skills with the ability to multitask.
- Problem-solving mindset and positive attitude.
- Desire to grow within a reputable company.
- Capability to work independently and collaboratively in a team setting.
- Minimum age requirement of 18 years with a high school diploma or GED equivalent.
- Successful completion of a background check.
Why Join Us
As an Intuit Customer Support Specialist at Foundever, you will play a vital role as the initial point of contact for clients, ensuring professional and high-quality service delivery. You will have the opportunity to demonstrate initiative and follow established procedures to resolve customer inquiries effectively.
Benefits
- An award-winning company culture with a focus on employee well-being.
- Paid training and competitive benefits to support your overall health and financial goals.
- A chance to make meaningful connections with customers and colleagues.