Intuit Inbound Customer Engagement Representative

Job Description

Foundever is seeking an Intuit Inbound Customer Engagement Representative to join our team. As a key member of our organization, you will handle inbound service calls, drive customer satisfaction through various communication channels, and navigate systems efficiently. This role offers growth opportunities, paid training, and a chance to deliver professional customer service.

Responsibilities

• Handle inbound service calls and customer inquiries.
• Drive customer satisfaction through voice, chat, and email communications.
• Navigate multiple systems and tools effectively.
• Participate in ongoing training and skill development programs.

Qualifications

• Strong communication skills and ability to multitask.
• Problem-solving abilities with a positive attitude.
• Desire to advance career within a stable company.
• Ability to work both independently and in a team environment.

Benefits

• Opportunity to be the initial contact point for clients.
• Professional growth and development.
• Award-winning culture focused on employee well-being.
• Comprehensive training and benefits packages.