- Allen Distribution
- Jessup, PA
- 03-05-2024
Job Title: Operations Supervisor
Company: Allen Distribution
Job type: Full-Time
Shift/Schedule: 6:30pm to 7:00am - Thursday, Friday, Saturday & Sunday
Salary Range: $75,000.00 to $90,000.00 Yearly
Purpose of Position
Manage people, materials, customer service, and costs in the warehouse in alignment with Company policies and goals. This position impacts customer satisfaction and profitability.
Values and Business Practices
- Customer First
- Treat everybody with respect and dignity
- Operate with high business ethics
- Be a good corporate citizen
- Value professional relationships
- Strive to have a Continuous Improvement Culture
- Commit to the safety of employees and equipment/facilities
Company Expectations
All employees, customers, vendors are expected to perform in a manner that ensures long-term success.
Flexibility
Works the hours needed to support business goals, remains open-minded, and performs a wide variety of job tasks effectively.
Role Expectations
Productivity/Quality
- Monitor and ensure operational metrics are achieved.
- Ensure SOP and customer work instructions are followed by the assigned department.
- Understand customer contract requirements.
- Plan the workflow and labor to achieve customer expectations.
- Meet or exceed shipping accuracy of 99.9%.
- Ensure all paperwork and data entry are completed accurately and timely.
- Communicate all aspects of the operation to the Operations Manager.
Requirements
- The ability to motivate and drive a team to meet and exceed department and company goals.
- Build a successful relationship with customers.
- Working knowledge of warehouse operations and WMS.