- Hornblower - City Experiences
- Oak Park, IL
- 03-08-2024
Job Description
We are looking for a diligent Restaurant Supervisor to join our team at Hornblower - City Experiences in Chicago, IL. As the Restaurant Supervisor, you will be responsible for managing front-of-the-house activities, ensuring exceptional guest satisfaction, and maintaining profitability. You should be dynamic, adaptable, and embody our RESPECT Service System.
Responsibilities
- Assist in managing front-of-the-house staff including recruitment, training, and coaching.
- Ensure cruise execution adheres to quality and service standards.
- Oversee staff training and compliance with safety and sanitation codes.
- Develop positive relationships with department heads and peers.
- Manage cash control, cost monitoring, and payroll administration.
Requirements
- High school diploma or equivalent, Associates Degree preferred.
- Minimum of 2 years supervisory experience with guest service background.
- Responsible alcohol service and health department sanitation certifications preferred.
- Strong interpersonal skills and ability to work standing for extended periods.
- Availability to work on holidays and lift heavy items.
The RESPECT Service System
Our RESPECT Service System embodies our mission, vision, and values to drive us towards becoming a Global Experiences and Transportation Leader.
Equal Employment Opportunity
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We foster a discrimination-free workplace and participate in the E-Verify program in certain locations.