- Teleperformance USA
- Port Saint Lucie, FL
- 02-26-2024
Job Description
Join us as a Social Media Content Moderator at our Port Saint Lucie, Florida location and be part of the Teleperformance USA team. As a Social Media Content Moderator, you will play a crucial role in maintaining a positive social experience for users by reviewing and moderating user-generated content according to community guidelines. This dynamic role offers the opportunity to engage with diverse content and contribute to creating a safe online environment.
Responsibilities
- Review and moderate user-generated content to ensure compliance with community guidelines.
- Participate in ongoing training to stay updated on policies and standards.
- Investigate and resolve complex issues related to content.
- Provide insights to enhance processes and recommend improvements.
Requirements
- Experience navigating internet websites and social media platforms.
- Strong attention to detail and emotional intelligence.
- Ability to work flexible shifts and handle potentially sensitive content.
- Excellent communication and problem-solving skills.
Preferred Qualifications
- Prior experience in social media content moderation.
- Demonstrated consistency in work history and communication skills.
Benefits
- Paid training and competitive wages.
- Full benefits package including medical, dental, vision, and 401k.
- Employee wellness programs and paid time off.
- A collaborative and inclusive work environment that values diversity.