Social Media Content Moderator- Work On-site

  • Teleperformance USA
  • Port Saint Lucie, FL
  • time-alarm-solid 02-26-2024

Job Description

Join us as a Social Media Content Moderator at our Port Saint Lucie, Florida location and be part of the Teleperformance USA team. As a Social Media Content Moderator, you will play a crucial role in maintaining a positive social experience for users by reviewing and moderating user-generated content according to community guidelines. This dynamic role offers the opportunity to engage with diverse content and contribute to creating a safe online environment.

Responsibilities

  • Review and moderate user-generated content to ensure compliance with community guidelines.
  • Participate in ongoing training to stay updated on policies and standards.
  • Investigate and resolve complex issues related to content.
  • Provide insights to enhance processes and recommend improvements.

Requirements

  • Experience navigating internet websites and social media platforms.
  • Strong attention to detail and emotional intelligence.
  • Ability to work flexible shifts and handle potentially sensitive content.
  • Excellent communication and problem-solving skills.

Preferred Qualifications

  • Prior experience in social media content moderation.
  • Demonstrated consistency in work history and communication skills.

Benefits

  • Paid training and competitive wages.
  • Full benefits package including medical, dental, vision, and 401k.
  • Employee wellness programs and paid time off.
  • A collaborative and inclusive work environment that values diversity.